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Customer Service Representative

Job Details

  • Agency: Tourism
  • Reference: R0542019
  • Posted: 05-Mar-2019
  • Closing Date: 21-Mar-2019
  • Salary: CI$30,912 - CI$41,544
  • Job Description

The Cayman Islands Department of Tourism invites applications for the following post:

Customer Service Representative

Applicants should possess the following education, experience, attributes and skills:

  • Minimum of 4 GCSE/CXC passes, two of which should be English Language and Mathematics
  • Minimum of 2 – 4 years’ experience within a busy office environment as a Front Office Representative or similar role
  • Ability to provide a high standard of customer service to clients on all levels in a professional and courteous manner
  • Ability to work on own initiative with minimal supervision
  • Ability to be resourceful, proactive, and make decisions quickly
  • Excellent oral and written communication skills
  • Excellent organizational skills
  • Knowledge of the tourism sector
  • Proficiency in Microsoft Word, Excel and Outlook
  • High level of accuracy with the ability to prioritize tasks and meet deadlines
  • Completion of PROMISES Customer Service training is highly desirable
  • Associate degree in Business Administration or other relevant area is highly desirable
  • Knowledge of National Archive and Public Records Law (2015 Revision) is highly desirable
  • Knowledge of the Procurement Law (2016) and the Procurement Regulations (2018) is highly desirable

PLEASE SUBMIT COMPLETED APPLICATION FORM & RESUME TO
Human Resources Unit
Cayman Islands Department of Tourism
Government Administration Building
P.O. Box 134, 133 Elgin Avenue Grand Cayman KY1-9000


Save Trees and Email: recruitment@caymanislands.ky

DEADLINE FOR RECEIPT OF APPLICATIONS: MARCH 21, 2019

Benefits will be determined in accordance with the Public Service Management Law, Personnel Regulations, the Public Service Pensions Law and the CINICO Health Plan as may be amended from time to time. Pension and health benefits are non-contributory.