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A Better Path to Health

The CayHealth steering committee: In the back row is Medical Director Dr. Greg Hoeksema, Medical Director. In the second row are CINICO General Manager Carole Appleyard, Department of Children and Family Services (DCFS) Deputy Director Alicia Dixon, General Practice Coordinator Dr. Anna Matthews, Health Services Authority (HSA) Chief Information Officer Dale Sanders, HSA Director of Corporate Services Andria Dilbert. In the front row are Director of Primary Health Dr. Kiran Kumar, Nurse Manager Specialist Services Charmin Fennell, Chief Nursing Officer Hazel Brown, HSA General Practitioner Dr. Brian Marshall and DCFS Director Mrs. Deanna Lookloy.

The ministries of Health and Community Affairs have partnered with the Health Services Authority to implement CayHealth - an evidence-based health initiative that will give patients better access to healthcare.

The programme, which will be officially launched on 1 September, is slated to become a national initiative and will be phased in starting with Department of Children and Family Services clients who receive healthcare benefits through the department.

"I believe this provides a great opportunity to improve our people's health as we work towards developing a sustainable high quality healthcare system for the Cayman Islands," said Health Minister the Hon. Mark Scotland.

One of the programme's main features involves assigning general practitioners as personal physicians. This means patients will be able to schedule all appointments with the same doctor who will in turn coordinate any specialist visits and overseas care. In addition to seeking services through CayHealth , patients will also continue to access paediatrics and women's health clinic services in the usual manner due to the special nature of these services.

"Patients are at the heart of the healthcare system and being able to schedule visits with the same physician is a major step forward as it will improve patient-doctor relationships. Furthermore, when a doctor knows your complete medical history, it inevitably results in better and faster care," the minister said.

The CayHealth programme further focuses on reducing waiting time by serving patients at the district health centres, where they will also be able to fill prescriptions.

Moreover, the new health initiative supports the concept of preventative healthcare and encourages people to take an active interest in their health. As such, the programme offers patients health education which promotes healthy lifestyles through the Public Health Department and partner agencies.

"Evidence-based clinical management programmes such as CayHealth are especially effective in improving the quality of life of patients suffering from chronic conditions such as diabetes, hypertension, and asthma because they allow physicians and patients to manage their health, rather than just responding to acute symptoms.

"As such, this programme's focus on preventative primary health care and patient education will allow the health care provider to manage the patient's health and well-being which should reduce the need to seek emergency and acute care services." Minister Scotland explained.

With his ministry collaborating in the development and implementation of the programme, Minister for Community Affairs the Hon. Mike Adam said, "CayHealth has the potential to create a strong healthcare model for future generations and my ministry is glad to be part of it. We hope that the first participants will become strong ambassadors for the programme in their communities."

The programme was developed by a multi-agency steering committee comprising representatives from the Health Services Authority, the Department of Children and Family Services and CINICO.


For further information contact: Cornelia Oliver