October 2013 Top Employee
Administrative secretary at the Cayman Brac police station, Ms Venice Tatum, has earned many words of praise for her work over the years.
For all her outstanding attributes Ms Tatum, whom her superiors say exemplifies "efficiency and professionalism", was named the Deputy Governor's Employee of the Month for October 2013. She is the first officer from Cayman Brac to receive the award.
Lauding her remarkable level of performance and commitment to the Cayman Islands Government, the Deputy Governor, Hon. Franz Manderson, Cert. Hon., JP, underscored that she is viewed as the "backbone of the Cayman Brac Police Station."
She has garnered this description for both her outstanding relationship-building skills and because she upholds the integrity of the RCIPS in everything she does, the Deputy Governor noted.
Indispensable to both the Cayman Brac and Little Cayman offices, Ms Tatum is a great positive influence on all the staff. Members of the public benefit from her commitment to public service as much as her colleagues.
Indeed, she is so serious and diligent about fulfilling her responsibilities that she is known to go above and beyond expectations on a daily basis while dealing with the public, her management team states.
They say she is always aware that she is part of a service organisation that is "accountable for delivering high ethical, confidential and professional standards."
Although her priority every time is customer satisfaction, she also adheres strictly to rules, laws or principles while providing superlative service.
"You fully understand that your role is to deliver high standards, which you consistently meet and exceed. You impress your team with your face-to-face customer interaction and assistance, particularly for the elderly, children and vulnerable clients," Mr. Manderson said, congratulating her on the recognition when he presented her award in person on Cayman Brac. Ms Tatum also received her Chief Officer's award from Mr. Eric Bush, JP at the same time.
To demonstrate their appreciation for her outstanding performance, police officers attached to the Cayman Brac Police Station took the opportunity of the Deputy Governor's visit to present Ms Tatum with a gift.
Yet, this modest, pleasant, soft-spoken officer displays another admirable and exemplary trait. She eliminates prejudice from her dealings with anyone, regardless of their race, nationality, ethnicity or social background.
Consistently capturing her superiors' appreciation for her work, Ms Tatum was also recognised as RCIPS Support Staff Member of the Year for 2012.
In turn, Ms Tatum expressed her deep appreciation for her latest accolades. "My sincere thanks go to my superiors and the Deputy Governor for this recognition. I love doing my job and genuinely believe that we should all provide a high level of service to government's customers," she commented.
The Employee of the Month is chosen from among Chief Officers' choices of best employees for each month. At the end of the year, the Deputy Governor will select the Employee of the Year from among the top employees of each month.
For further information contact: Bina Mani