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FOI Appeals

Please visit our Freedom Of Information section for information on complaints concerning an FOI Request

District Administration strives to satisfy the needs of its customers, but we realise that there may be unsatisfied clients from time to time.  

Our policy for handling complaints is set out below.

What do we mean by a complaint?

We define a complaint as "an expression of dissatisfaction, however made, about the standard of service, actions or lack of action by the Department or its staff affecting a member or members of the public".

How do I make a complaint?

Please read our policy regarding making a complaint.

Last Updated: 2011-10-28

Last Updated 2015-02-09