Consumer Protection

An examination of the issues dealing with the protection of consumers in the marketplace.

The Law Reform Commission is seeking to determine whether a consumer protection regime is needed to promote and advance the social and economic welfare of consumers in the Cayman Islands.

Ultimately, a legal framework is being considered for the achievement and maintenance of a consumer market that is accessible, fair, efficient, responsible and sustainable for the benefit of consumers generally, and which provides adequate safeguards to vulnerable consumers. The issues forming part of our discussion include-

• consumer rights;
• standards of consumer information;
• consumer guarantees in respect of the supply of goods and services;
• the protection of consumers from hazards to their well-being and safety;
• product liability;
• the prohibition of unfair terms in consumer contracts and unfair business practices;
• the regulation of distance selling, doorstep selling and unsolicited consumer transactions;
• the regulation of consumer credit;
• an effective enforcement framework relating to consumer transactions and agreements; and
• an effective system of redress for consumers.