Privacy Notice

GOV.KY is managed by the Strategic Communications Unit of the Department of Communications of the Cayman Islands Government. The Department of Communications is the data controller for the main GOV.KY website.

Other government ministries, departments, statutory authorities, government-owned companies or external organisations provide information or services that we link to. Those data controllers will have their own privacy notices and will be responsible for processing any data shared with them.

What Data We Collect

The personal data we collect from users include:

  • anything provided within comments, questions, including the users' email addresses if they reach out to GOV.KY 
  • email address and subscription preferences when users sign up for our email newsletters or notifications
  • how users utilise our emails - for example whether subscribers open them and which links are clicked on
  • users' Internet Protocol (IP) address, and details of which device or version of web browser was used
  • information on how the site is used 

How We Use Your Data

We use data collected to measure how users interact with the website so we can continuously make it user-friendly and optimise the web experience. This information is aggregated and we do not use it to link information to individual users. We also use data collected to improve upon our communications and services.

Aggregated data captured through cookies includes:

  • Preferences cookies: such as language settings

  • Performance cookies: this includes number of website visits, searches on the site, pages visited, links clicked and session length, IP addresses, browser and device information, and demographic data such as estimated age and gender. Akamai uses a cookie to optimise the response time between a visitor and the website. 

  • Marketing/Advertising cookies: Google uses cookies to help us customise ads on Google based on Google Searches. For example, we use such cookies to remember users' previous interactions with ads and subsequent visits to our site. This helps us to show users customised ads on Google. We also use one or more cookies for advertising we serve across the web to allow us to serve users ads on other Google properties, like YouTube. Conversion cookies are not used by Google for personalised ad targeting and persist for a limited time only. Some of our other cookies may be used to measure conversion events as well. For example, Google Marketing PlatformFacebook Pixel, and Google Analytics cookies may also be used for this purpose. We also use cookies to link user activity across devices if they have previously visited the site on another device. We do this to coordinate the ads users see across devices and measure conversion events. 

Learn more about the cookies we serve here.

Our Legal Basis for Processing Data

The legal basis for processing personal data in relation to site security is our legitimate interests and the legitimate interests of our users.

The legal basis for processing aggregated data for Google Analytics, Facebook Pixel, HotJarHubSpot and Swiftype is your consent. Users can choose to accept or decline our cookies. Users must opt in to receive email communications from GOV.KY and have the option to unsubscribe at any time. Users must also opt into other activities such as surveys and polls.

The legal basis for processing all other personal data is that it is necessary to perform a public function, or a function of a public nature exercised in the public interest.

What We Do With Your Data

The data we collect may be shared with other government ministries and departments. It may also be shared with our technology suppliers, for example our hosting provider. 

We will not rent, sell or share our data to third parties for marketing purposes.

We will share your data if we are required to do so by law - for example, by court order, or to prevent fraud or other crime.

How Long We Keep Your Data

We will only retain your personal data for as long as the law requires us to and as long as it is needed.

Feedback data will be stored for two years. Access log data will be deleted after 120 days.

Children's Privacy Protection

Unless explicitly stated or implied through the content on this site, our services are not intended for, or intentionally targeted at, children 16 years of age or younger. We do not knowingly collect or maintain data about anyone under the age of 16.

Where Your Data Is Processed and Stored

Data generated by cookies on GOV.KY are transmitted to Google, Swiftype and Facebook in the US where it is stored securely. Akamai and Oracle process data globally, with both companies taking adequate measures designed to protect personal information. Data received via email subscriptions and our feedback portal are transmitted to Hubspot in the United States of America or Ireland. Data may also be downloaded and stored in the Cayman Islands where necessary and will not be transferred outside of the country unless the receiving country or territory has an adequate level of protection for personal data. 

Data received via Hotjar is stored in the European Union. Google and Facebook may transfer data to third parties where required to by law, or where third parties process on their behalf. However, they do not associate your IP address with any other data they hold.

How We Protect Your Data

We are committed to protecting your privacy. Systems and processes exist to prevent unauthorised access to or disclosure of your data. We also ensure that we use service providers that comply with the Cayman Islands Data Protection Law and European Union General Data Protection Directive.

Your Data Protection Rights

You have the right to:

  • be informed of who we are, what we do with your personal data, and our privacy practices

  • request a copy of your personal data

  • have inaccurate data corrected if it is misleading, incomplete or out of date

  • stop or restrict us from processing your data in certain instances

  • stop data processing for direct marketing purposes

  • stop automated decision making

  • raise an objection or complaint about how your personal data is processed

If you have any of these requests, reach out to the Strategic Communications Unit of the Cabinet Office.

Links to Other Websites

GOV.KY contains links to other websites.

This privacy notice only applies to GOV.KY. Information and services that we link to are covered by the terms and conditions and privacy notices and policies of the entities that provide them. 

Other websites also link to GOV.KY and those have their own privacy notices and terms of use.

Contact Us or Make a Complaint

Contact the Strategic Communications Unit if you have any questions about this privacy notice or think that your personal data has been misused or mishandled:

Strategic Communications Unit
Cabinet Office
Government Administration Building Box 105
133 Elgin Avenue
Grand Cayman KY1-9000
Cayman Islands

Changes to This Notice

This Privacy Notice is subject to change. The “last updated” date is indicated at the bottom of this page. Any changes will apply to you and your data immediately.


Last updated 15 April 2021